Privacy Policy

We collect personal information that you voluntarily provide to us when you register on the Services, place an order, manage your hosting, contact our support, subscribe to our newsletters, or otherwise communicate with us.

We process your personal information for the following purposes:

• To create and manage your WebblyHosting account and hosting services.
• To process orders, payments, invoicing, and renewals.
• To register, transfer, and manage domain names through relevant registries and registrars.
• To provide customer support and communicate with you regarding your services, incidents, and requests.
• To send important service messages (for example security notices, system maintenance, changes to terms).
• To maintain and improve the security, stability, and performance of our infrastructure.
• To analyse how our Services are used so we can improve features, performance, and user experience.
• To comply with legal obligations (for example accounting, tax, and data protection requirements).
• To send marketing communications about our services when permitted by law and with the ability to opt out at any time.

We only process your personal information when we have a valid legal basis, such as:

• Performance of a contract (for example providing hosting services you ordered).
• Compliance with legal obligations.
• Legitimate interests (for example improving our services, preventing abuse and fraud, securing our systems) balanced against your rights and freedoms.
• Your consent, where required (for example certain marketing communications or non‑essential cookies).

We may share your personal information with:

• Service providers and subprocessors who help us deliver our Services (for example data centers, domain registrars, SSL providers, email service providers, payment gateways, support tools), under appropriate data processing agreements.
• Registries and ICANN‑related entities when you register or manage domain names, as required by registry/ICANN rules.
• Professional advisors (such as lawyers, accountants, auditors) where necessary.
• Public authorities or regulators where required by applicable law or in response to valid legal requests.

We do not sell your personal information to third parties.

If we are involved in a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction, subject to applicable legal safeguards.

Because our customers can be located worldwide and we may use infrastructure or service providers in different countries, your personal data may be transferred outside your country of residence, including outside the EU/EEA.

Where required by law (for example for EU/EEA data subjects under GDPR), we will ensure that any international transfer is based on an appropriate safeguard, such as:

• An adequacy decision by the European Commission.
• Standard Contractual Clauses (SCCs) or equivalent contractual protections.

We implement appropriate technical and organisational measures to protect your personal information, including:

• Access controls and authentication on our systems and control panels.
• Encryption for data in transit (for example HTTPS/SSL) and, where appropriate, for data at rest.
• Regular security updates, monitoring, and logging.
• Backups and redundancy to reduce the risk of data loss.

However, no electronic transmission over the internet or storage system can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorised third parties will never be able to defeat our security measures.

We keep your personal information only as long as necessary for the purposes described in this Privacy Notice, including:

• For the duration of your contract and active use of our Services.
• For a reasonable period afterwards to handle cancellations, disputes, accounting, tax, and legal obligations.

When we no longer need your personal information, we will delete or anonymise it, unless we are legally required to keep it for a longer period.

Depending on your location and applicable law (for example GDPR if you are in the EU/EEA), you may have some or all of the following rights:

• Right of access – to obtain confirmation and a copy of your personal data we process.
• Right to rectification – to correct inaccurate or incomplete data.
• Right to erasure – to request deletion of your personal data in certain circumstances.
• Right to restriction – to ask us to limit processing in certain situations.
• Right to object – to object to certain processing based on legitimate interests or to direct marketing.
• Right to data portability – to receive your data in a structured, commonly used, machine‑readable format and to transmit it to another controller where technically feasible.
• Right to withdraw consent – where processing is based on consent, you can withdraw it at any time (without affecting processing that occurred before withdrawal).

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

To exercise your rights or to ask questions about this Privacy Notice, please contact us at:

• Email: legal@webblyhosting.com
• Postal address: Webbly Media Digital Solutions SL, C. Buselas 3, 29649 Mijas, Malaga, Spain

We may need to verify your identity before responding to your request. We will respond within the time limits required by applicable data protection law.

If you are in the EU/EEA, you also have the right to file a complaint with your national supervisory authority (for example Agencia Española de Protección de Datos in Spain).

Our Services are not directed at children under 18 years of age, and we do not knowingly collect personal data from children under this age. If you believe that a child under 18 has provided us with personal data, please contact us so that we can take appropriate steps to delete that information.

We may update this Privacy Notice from time to time, for example to reflect changes in our Services, legal requirements, or technical developments. When we make significant changes, we will notify you by updating the “last updated” date on this page and, where appropriate, via email or control panel notifications.

By continuing to use our Services after an updated Privacy Notice has been published, you accept the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: legal@webblyhosting.com. We are committed to addressing your concerns and will respond to your inquiry within a reasonable timeframe.